We welcome back to our team Naila Basit, who returns from maternity leave and is now a proud Mum to a baby boy.
Naila is our Sales and Marketing Executive and aims to ensure customers hear about the advantages of deploying the rostrvm suite of software.
She says, “Some customers know rostrvm for providing one or two functions in the contact centre but it’s very flexible and has many features, enabling it to meet the changing requirements of businesses as they evolve. rostrvm overlays existing infrastructure so you don’t have to spend a fortune on new kit – and it can be tailored to suit your individual needs, including Inbound, Outbound, Desktop Optimisation and Management Performance. It can be hosted on-site or in the cloud and support desks and back offices use it too.”
Naila enjoys chatting through challenges and helping businesses find solutions which are cost effective and right for both them and their customers, whether it’s multichannel campaigns, Precision Dialling, reducing queues, conducting surveys … to name but a few examples.