The UK government has published its response to the recent consultation that considered raising the maximum penalty for the persistent misuse of an electronic communications network or service mainly to tackle the problem of silent and abandoned calls to consumers. This issue typically relates to misuse of predictive dialler technology

As expected, the government’s response is to confirm that the maximum fine will be increased to £2 million pounds.

The next step will be to amend the maximum penalty in the Communications Act 2003 by statutory instrument.

To learn more about how the rostrvm predictive dialler supports you in maintaining compliance (and avoids the risk of a huge fine and bad publicity) please contact us.

You can read the full government response here.