Rostrvm Solutions is supporting the forthcoming (30th September) Best Practice Seminars run by the Professional Planning Forum. The seminars cover 3 key elements of contact centre planning – Outbound, Back Office and Customer Journey planning. This event give delegates a chance to hear from organisations key to best practice in the industry, participate in interactive workshops, learn about real life case studies plus the chance to network with other call centre professionals. For more seminar details please visit the Professional Planning Forum web site –