Improve your outbound contact centre with our Predictive dialler, SMS, email and IVM
The heart of our outbound contact centre management suite is the rostrvm predictive dialler software delivering high performance contact with your customers and prospects.
But outbound contact centre management is not just about high performance. It’s about
- Targeting your campaigns with precision dialling
- Measuring the business benefits as well as the operational performance
- Keeping your promises to call back
- Fulfilling your ‘call me‘ and web form requests
- Making the right contact in the right way at the right time with telephone calls, text messages and email
- Optimising agent performance with task blending
How do the Ofcom regulations impact you? Read our opinion.