The latest news from Rostrvm Solutions 

Is your desk top a desk tip?

We have completed our survey to gain a 'real world' insight into IT complexity in the contact centre and supporting 'back office' operations. We also hear that contact centres increasingly use Social Media such as Twitter and FaceBook to interact with customers..... we aimed to find out whether this is true.

We would like to thank everyone who participated in the survey.

The findings will be published at the end of this month but we can already see some useful snippets of information. Keep an eye on Twitter to get some early insights.

Learn how rostrvm optimises desktop performance.

Our new video channel

We've added a video channel to our website.

View our 'rule of thumb' for forecasting agent numbers  and see how our call centre calculator app helps you to manage service levels.

The rostrvm team expands

Two new members have joined the rostrvm team in recent weeks.

Simon Gaut has joined the sales team bringing extensive experience in sales campaigns. He is working closely with his colleagues to further strengthen day-to-day communication with customers and business partners.

As part of our continuing commitment to deliver exceptional customer service we have expanded our support desk. Tom Fyvie has joined the team to provide additional service to our expanding customer base.

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Rostrvm Solutions

Rostrvm Solutions Limited is a software company. We design, develop and support the rostrvm suite of applications that make call centres, contact centres and back office operations work efficiently and effectively.

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