Rostrvm Case Studies

Rostrvm Case Studies2019-05-08T11:08:22+00:00

Nottinghamshire County Council

Nottinghamshire County Council has has been successfully using rostrvm  in its customer service centre (CSC) since 2009. The number of services delivered to

Karndean International

Established in 1973, Karndean International has evolved into one of the world’s best-known and most respected flooring brands.

Insurance Dialogue Limited, a trading name of Insurance Dialogue Limited (IDL), is an independent intermediary specialising in insurance for people aged 50 and over.

Grass Roots Group

The Grass Roots Group is a UK organisation with global reach, and specialises in developing the performance and skills of its clients’

First Choice Holidays (TUI)

First Choice Holidays plc is a leading international leisure travel company operating in four sectors; Mainstream, Specialist, Activity and Online Destination Services.


Fidessa group plc is a leading global supplier of trading systems, market data and connectivity solutions to firms involved in trading the

Ever Ready Mortar

Ever Ready Mortar delivers a unique service supplying ready to use mortar to the building trade. The rostrvm blended call centre solution

EDF Energy – telesales

With the Telephone Preference Service (TPS) putting millions of UK consumer phone numbers out-of-bounds for telemarketers, the industry has had to rethink

EDF Energy

EDF Energy is one of the largest energy companies in the UK, generating around seven per cent of the UK’s electricity. Over

Discover Leisure PLC

Discover is a premier outdoor leisure retailer specialising in the caravan and motorhome market. It also stocks a large selection of tents

Canterbury City Council

Home-working is proving to be a cost-effective choice for some contact centres, which benefit from the flexibility that it gives them and

Cable&Wireless Worldwide

Cable&Wireless WorldWide (C&WW) is one of the world’s leading international communications companies, specialising in providing critical communication network and services in the


Brookson, a leading provider of accountancy, tax advice and support services to freelance contractors and self-employed professionals, is utilising advanced contact centre

Autonet insurance

Autonet Insurance Group, one of the country’s largest independently owned insurance brokers, implemented a rostrvm outbound dialler and within six weeks the

Asia Risk Technologies

Asia Risk Technologies (ART) is a specialist outsource services provider for the financial services sector with operations in Singapore, Hong Kong and

Affinion International

Affinion International, part of the Affinion Group, helps its clients to build revenue and loyalty from their customer base. Affinion provides marketing

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