Increasingly, there are times when contacting prospects and customers promptly is imperative. For example a prospect starting, but not completing, a quotation on a website represents a clear business opportunity. rostrvm 9 has been launched with Precision dialling, which transfers information from the website to the dialler, so that prospects can be contacted straight away.
In outbound campaigns, rostrvm 9 employs Precision dialling to use intelligence gained about a contact to optimise predictive dialling activities. It provides the optimum chance of making contact with customers through dialling:
- At the right time
- In the right place
- With the right message and medium to catch their attention