Rostrvm Solutions has updated its guide to planning, implementing and executing a successful outbound campaign to incorporate the latest guidelines from Ofcom. Building an outbound contact campaign – balancing productivity and effectiveness sees Rostrvm apply its extensive industry experience to the issues surrounding outbound calling.
The guide steers call centre managers, campaign managers, marketing and sales managers through the implementation of a successful campaign using automated technology, such as a predictive dialler, and advises on the regulations governing outbound calls.
To obtain a free copy of the updated predictive dialler guide click here.