Have you heard about poweredbyrostrvm – the hosted contact centre service delivered in the cloud by Rostrvm Solutions?
Whatever your customer contact challenges you can use poweredbyrostrvm to become the contact centre you need to be.
Using the cloud means there’s no expensive outlay on hardware and software – and no worrying about maintenance and upgrade costs.
- You can have call centre facilities like ACD, predictive dialler and voice recording for one fixed price per month.
- You can scale up and down as demand requires and handle diverse call flows, giving you the flexibility to run an efficient, high-performing contact centre.
Automatic Call Distribution
poweredbyrostrvm delivers ACD queuing and powerful skills based routing, which ensures contacts are delivered to the right person, at the right time
Outbound Precision dialling every time
The outbound predictive dialler will help increase live connections with precision dialling across all your campaigns
For compliance and quality checking tagged voice out integral recording ensures you find what you need simply and quickly.
Take credit for a great performance
The poweredbyrostrvm performance management system will enable you to find out the peaks and troughs in demand and see how staff are performing, automatically, in real time. You’ll be one step ahead wherever you are, so you’re always in control.