The Public Sector will be required to transform services to reduce costs by providing a better, faster, cheaper delivery of services. Rostrvm Solutions is sponsoring the Planning and Forecasting for Public Sector Contact Centres workshop is aimed at developing ideas and strategy for implementing effective forecasting and planning to assist you with your change programme.

The workshop is being held on 21st October 2010 and is  hosted by Canterbury City Council at the Westgate Hall, Canterbury. The Professional Planning Forum are co-facilitating this event with support from the South East Contact Centre Forum, Public Sector Forums and Qmax