ofcom_persistent_misuseAfter waiting nearly a year for Ofcom to release their updated dialler policy they decided to let us have the glad tidings yesterday – Merry Christmas one and all!

The updated policy is available hereSPOILER ALERT: It is not light festive reading . . .

But seriously, this new policy has significant implications for all contact centres in the UK and as a responsible British dialler supplier we want you to know that we’ve been on the case for months.

If you are already a rostrvm customer or one of the many currently considering using us then you should know that our poweredbyrostrvm cloud platform and our latest on-site releases are fully compliant with the new Ofcom policy. We’ve also got your back if you’re one of our on-site customers with an older release – our priority upgrade programme will make you compliant before the 1st March 2017 Ofcom deadline.

We’ll be in touch with all of our customers, prospective customers and partners in the New Year with more information but feel free to contact us in the meantime if you have any questions.

If you’re not currently a rostrvm customer or partner then maybe you should think about becoming one. If you’ve got concerns about the compliance of your current dialler system or are not confident that your current supplier can meet the new policy challenges in time then please get in touch – we are here to help.