rostrvm outbound contact management isn’t just about phone calls; the ability to blend automated SMS text messages and email contact with your predictive dialler telephone campaigns creating multimedia interactivity
- SMS text message and email blending is deployed as an integral component of your campaign workflow driven by call or business outcomes
- Designed to support flexible workflows, SMS and email can be sent at the beginning of your contact campaign, as a step in a sequence of contacts or at the end of the workflow.
- Capture the moment – you can even send an SMS during a telephone conversation with the customer to help you to close the loop