rostrvm Invex Complete is a scalable SIP VoIP call centre solution. The full rostrvm customer contact facilities are deployed without the need for traditional telephony platforms.
- Invex Complete is deployed on a VoIP infrastructure via a SIP VoIP Telephony Gateway.
- The SIP VoIP (Voice over IP) Gateway is connected directly to the telephone network using standard digital telephone circuits.
- Call centre agents can use Rostrvm Solutions’ own rostrvm ScreenPhone or any compatible SIP (Session Initiation Protocol) telephone.
Inbound call centre and outbound contact management functionality on an IP infrastructure