‘Call me’ buttons and ‘Contact me’ forms are a common feature of many web sites. But too often requests for contact fail because web contact is not embedded in professional call handling processes. rostrvm InterAct’s web call back function integrates the ‘call me’ button request on your web site with robust contact management, contact routing and reporting mechanisms.
And when your call centre agent makes the call back you don’t always make contact. rostrvm includes comprehensive, flexible redial strategies to support you in keeping your promises to contact.