Established in 1973, Karndean International has evolved into one of the world’s best-known and most respected flooring brands.

call centre software - case study - Karndean Design Flooring - call centre solution

Thanks to the introduction of a rostrvm call centre solution built around inbound contact management facilities, the company has

  • Managed a significantly higher volume of calls.
  • Maintained its high customer service standards.
  • Avoided an increase in staffing levels.

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