rostrvm is deployed for hosted call centre delivery

Rostrvm Solutions call centre software is designed from the ground up to operate in a virtual call centre environment with location independence. This means that rostrvm can be used both on customers’ premises and in a hosted, pay-for-use deployment.

At the recent Call Centre Expo held at the National Exhibition Centre Opal, the B2B division of The Carphone Warehouse Group, announced the formalisation of its partnership with Rostrvm Solutions and the launch of a new service for call centres – the enhanced, hosted dialler.

The launch of the enhanced hosted dialler proposition is a key element in Opal’s strategy to deliver advanced functionality to business customers in easy-to-adopt packages.

Paul Lawton, MD for Opal commented “Our hosted dialler package offers tremendous operational and commercial flexibility, which is important in today’s economic environment. Hosted applications are an ideal solution for business looking to leverage operating rather than capital expenditure.”

The Opal Hosted Dialler services bring numerous tangible benefits to call centres, from greater efficiency, time and cost savings through to much-improved voice and data features, reliability and ease-of-use. It gives the business user the opportunity to operate call centre dialling campaigns from anywhere that has a phone, a PC and good access to the internet meaning they can use the Opal hosted dialler straight away.

To learn about using rostrvm in a hosted, pay-for-use environment feel free to contact us.