Now that the warmer weather’s finally here, many of us are thinking towards our summer holidays, whether that’s walking in Wales or camping in Cornwall.
Premier outdoor and leisure retailer, Discover Leisure will be reaping the rewards of a fully flexible operation this summer with the support of the rostrvm dialler. The solution, which was deployed into a Voice Over Internet Protocol (VoIP) environment, easily integrated with existing systems and allowed the company to enhance its service offering to customers by improving the way that its calls are dealt with and managed.
The solution has also allowed Discover to take full advantage of the benefits of homeworking via the use of a Virtual Private Network (VPN) which allows users to connect to the dialler remotely, ensuring an uninterrupted service at all times.
To find out more about how rostrvm made the difference at Discover Leisure, click here to read the case study.