hosted call centre researchThe success of SaaS (Software-as-a-Service) solutions has paved the way for widespread creation and adoption of cloud-based solutions with the take-up of IP and movement towards more open systems driving the use of cloud.

We have sponsored the ContactBabel report “The Inner Circle Guide to Cloud-Based Contact Centre Solutions”. You can download a free copy of the report here 

[4Mb file; requires Acrobat Reader or similar utility] and learn more about our hosted call centre service poweredbyrostrvm.