The Ricoh Arena in Coventry is a multi-purpose venue and an international destination for business, entertainment and sport. Its stadium seats nearly 32,500 people and is home to one of the best-known names in English rugby – Wasps.
First Choice Holidays plc is a leading international leisure travel company operating in four sectors; Mainstream, Specialist, Activity and Online Destination Services.
Discover is a premier outdoor leisure retailer specialising in the caravan and motorhome market. It also stocks a large selection of tents and camping accessories, as well as leisure clothing.
Aston Villa has thousands of fans who are the lifeblood of the club, and its Consumer Sales Department is extremely busy all year round. To enable its call centre to look after customers effectively the Club has implemented the rostrvm suite of applications.