Cable&Wireless WorldWide (C&WW) is one of the world’s leading international communications companies, specialising in providing critical communication network and services in the UK and globally.
C&WW has a provides a managed telecommunications service to its insurance division. As part of this C&WW is using a hosted rostrvm OutBound dialler as ‘software as a service’.
- Cloud contact centre services.
- A strategic outbound dialling solution initially supporting up to 250 concurrent call centre agents.
- Potential to expand to over 600 location-independent positions.
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