Cable&Wireless WorldWide (C&WW) is one of the world’s leading international communications companies, specialising in providing critical communication network and services in the UK and globally.

call centre software - Cloud contact centre case study - Cable Wireless

C&WW has a provides a managed telecommunications service to its insurance division. As part of this C&WW is using a hosted rostrvm OutBound dialler as ‘software as a service’.

  • Cloud contact centre services.
  • A strategic outbound dialling solution initially supporting up to 250 concurrent call centre agents.
  • Potential to expand to over 600 location-independent positions.

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