About the Phone Number change
Rostrvm Solutions has changed the telephone numbers for our support desk, switchboard and fax.
Why have we changed?
There are two reasons for the change. Firstly, continued business growth means that Rostrvm Solutions moved to new premises in April 2012 . Our non-geographic phone numbers mean that the change of location is transparent to our customers
Secondly, a review of our 'disaster recovery' procedures highlighted that key operational areas, such as our customer support desk, were at risk during an external incident. For example the UK suffered difficult snow conditions during 2010 and 2011; we maintained a full support desk during these conditions but only as result of staff struggling through difficult circumstances to reach the office. The new numbers mean that we can more easily service our customers even if our team can't reach the office.
Can I continue to use the old numbers?
Sorry, but no. We have a new number range so our old numbers no longer reach us.
I can't use the new numbers - Help!
We recognise that some customers may have some difficulty using the new numbers - particularly those outside the UK.
Alternative numbers available during UK office hours are given below
Support Desk: +44 1483 711732
Switchboard: +44 1483 711730
Fax: +44 1483 711731
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