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  • Rostrvm Solutions Limited – Inbound Contact

  • InterAct – Web call Back

    ‘Call me’ buttons and ‘Contact me’ forms are a common feature of many web sites. But too often requests for contact fail because web contact is not embedded in professional call handling processes. rostrvm InterAct’s web call back function integrates the ‘call me’ button request on your web site with robust contact management, contact routing and reporting mechanisms.

    And when your call centre agent makes the call back you don’t always make contact. rostrvm includes comprehensive, flexible redial strategies to support you in keeping your promises to contact.

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    ... about the tools to deliver high quality customer service. (PDF file)

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    Our planning tools help you to optimise your customer contact performance.

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    To learn more about how rostrvm can help you why not get in touch with us?

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