AutoAgent – Interactive Voice Response
rostrvm AutoAgent is our software based Interactive Voice Response (IVR) system. AutoAgent delivers in-queue call treatment, voice processing and automated services. AutoAgent uses SIP-based Voice over IP (VoIP) to deliver.
- Enhanced call centre applications with any PBX or ACD.
- Intelligent announcements.
- Auto-attendant .
- Postcode capture.
- ID & Verification.
CallDirector ACD’s platform-independent design complements and harmonises traditional TDM PBXs and ACDs as well as the latest Voice over IP (VoIP) infrastructures.