Rostrvm Solutions’ call centre software has been included in a prestigious list of the Top Ten Call Centre Software vendors

Rostrvm Solutions’ call centre software has been included in a prestigious list of the Top Ten Call Centre Software vendors

Rostrvm Solutions’ call centre software has been included in a prestigious list of the Top Ten Call Centre Software vendors, produced by leading UK call centre publication Call Centre Helper.   Jonty Pearce, Editor of Call Centre Helper highlighted rostrvm OutBound, a platform independent predictive dialler, as well as Rostrvm Solutions’ ‘wide range of call handling facilities’. 
 
rostrvm call centre software was praised for its ability to turn a standard phone system into a complete contact handling platform via facilities including inbound contact (ACD), outbound calling, call and task blending and agent scripting. In addition, Rostrvm Solutions’ close work with its customers for product development was a key factor in the decision.
 
Jonty Pearce, editor of Call Centre Helper commented: “Rostrvm Solutions was an obvious choice for inclusion thanks to its work with customers to improve its range; more than 80% of product development is derived from ideas suggested by users. It also holds the patent in the UK for co-ordinated voice and data transfer in the call centre, which is a great boon.” 
 
“It’s a great honour to be included in the Top Ten Call Centre Software providers. Our rostrvmOutBound dialler is part of a portfolio of products, deigned to deliver cost effective contact management. Customers don’t have to overhaul their whole system to enjoy the benefits of the latest customer service technology,” said Ken Reid, Marketing Director, Rostrvm Solutions.

2017-01-04T05:52:14+00:00