rostrvm with Salesforce CRM

rostrvm with Salesforce CRM

Salesforce and rostrvmrostrvm can be integrated with Salesforce to get the most out of your customer data with all the enterprise features of our call handling and contact centre software – it’s quick and easy to do using our standard connectors and desktop tools.

That means your agents and advisors will have instant access to your customer records and information via a screen pop right from the start of contact with an individual, whether you’re operating an inbound or outbound service. Your team will be able to provide a fast, efficient and personal service on the right channel and at the right time.

  • Use rostrvm and Salesforce for efficient outbound activities with structured campaigns for sales, renewals, collections and reminders.
  • Benefit from rostrvm’s capability to reduce queues of inbound traffic and use live Salesforce data to route contact to the right person every time.
  • Enjoy other rostrvm features such as multichannel contact management, desktop optimisation with rich dashboards and reports all integrated with Salesforce CRM.

For further information call us on 01483 494690, email enquiries@rostrvm.com or visit www.rostrvm.com

2017-06-09T08:31:30+00:00