A leading global beauty, fashion and home retailer has chosen rostrvm when replacing its dialler. Direct sales is the company’s core business and the dialler is key to its strategy.
It now benefits from:
- rostrvm Outbound – using Voice over IP technology (VoIP) to provide a platform independent predictive dialler, which supports structured, automated outbound contact operations in the UK and India.
- rostrvm CallGuide on the desktop, with full scripting tools and process management functions, to support agents through different types of calls
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