What's new in release 7?
As well as over 100 customer-requested enhancements and a new "21st Century" look, rostrvm 7 delivers
Support for the new consumer with integrated inbound and outbound capability for multi-media channels including email, SMS and web-call.Software upgrades to deploy the product enhancements are available to licensed rostrvm users with a current support & maintenance contract.
ControlCentre 7 consolidates all management information and administration functions in to a single, easily accessible environment.
CallGuide Designer unleashes the true potential of call process management to make the most complex desktops simple to navigate and use.
Support for informal call handling allows "formal" call centre process control and performance measurement to be extended to any area of the business.
Comprehensive information is available by clicking here.
(PDF format - requires Acrobat Reader or similar software - opens in a new window)
Better still why not pick up the phone or drop us a note to contact your Rostrvm Solutions Account Manager?
