Predictive dialler penalties – a quick reminder

Predictive dialler penalties – a quick reminder

As mentioned in last month’s rostrvm News, the Government has issued a consultation document which could see Ofcom’s maximum penalty for persistent misuse of an electronic communications network or service rise from the current £50,000 to £2 million. The penalty is particularly aimed at call centres generating an unacceptable number of silent or abandoned calls by using automatic diallers, although there are other offences.

If you want to comment you will find the consultation document on raising the maximum penalties at the Department for Business Innovation & Skills web site at: www.berr.gov.uk/consultations/page53310.html

2017-01-04T05:52:12+00:00