Rules of thumb, research, opinion & Links

We frequently have conversations with customers along the following lines “I’m thinking about a new facility. Before I undertake the detailed planning I just need a rough idea about….”.

Our “Contact Management Rules of Thumb” provide broad-brush answers to Frequently Asked Questions based on a combination of mathematical analysis and empirical evidence from real-world users.
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To ensure that our products and services meet real-world customer contact and back office needs Rostrvm Solutions sponsors surveys into current and future operational issues. Our research findings associated commentary is available to you.
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Our opinion section provides insight and our view of current and future customer management issues.
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Our links page provides access to useful resources from regulatory bodies and influential organisations.
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