Rostrvm Solutions supports UK Outbound forum
Woking (UK) – March 2009. Rostrvm Solutions is sponsoring the first ever UK Outbound
Planning Forum, organised by the Professional Planning Forum, to be
held on Tuesday 28th April 2009 at the Novotel London West in
Hammersmith.
The UK Outbound Planning Forum is being held in conjunction with
“Contact Centre Planning 2009” and gives delegates a chance to hear
from organisations key to best practice in the industry, with
contributions from OFCOM and the Direct Marketing Association on the
Telephone Preferential Service. Coupled to this are interactive
workshops, case studies plus the chance to network with outbound
industry experts and other outbound professionals.
Simon Wellings of Rostrvm Solutions commented “Whilst our technology
components such as predictive diallers and scripting are important
factors in outbound call centres, true success demands an
understanding of many areas such as forecasting, planning, training
and regulatory compliance. We are delighted to support the
Professional Planning Forum in addressing the many issues affecting
outbound contact”
Full forum details are available at
www.planningforum.co.uk/Default.aspx?tabid=476
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