OutBound - Predictive dialler
rostrvm Outbound is a platform independent predictive dialler. It supports structured, multimedia automated outbound contact to ensure you meet commitments to your customers and stay in touch.
- Supports predictive dialling, progressive dialling, and preview dialling modes for flexibility and productivity.
- Uses advanced dialling algorithms in association with real-time information about your call centre to optimise outbound activity.
- Integral scripting to ensure that when you make contact you arm your team with the right information, follow process and say the right thing at the right time.
- Blends telephone, text message (SMS) and email contact.
- Sophisticated campaign management, management information and agent analytics tools ensure optimal performance with a personal touch.
- Meets Ofcom, Direct Marketing Association (DMA) and Information Commissioner guidance as well as EU directives on nuisance calls and distance selling .
- How could the latest proposed UK regulations impact you? Read our opinion.
Get in touch
To learn more about how rostrvm can help you why not get in touch with us?
The rostrvm predictive dialler ensures that you meet commitments to your customers and maximise your opportunities with well managed proactive calling.
“The dialler solution ensures productivity and structure for our agents, whilst it provides the business with reporting in order to lever performance and maximise our campaign strategy.”
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