Rostrvm Solutions nominated for technology awards
Rostrvm
Solutions has been nominated for ‘The Top 10 Call Centre Technology
for 2009’ awards, organised by leading UK online magazine
Call Centre Helper, for its
rostrvm Outbound contact management and dialler
and
rostrvm CallGuide scripting software.
Voters include the 47,000 Call Centre Helper readers from the
industry, particularly Call Centre Managers and Technologists.
Rostrvm Solutions designs, develops and supports the rostrvm suite
of applications – software that integrates with existing systems to
make call and contact centres work as required, as the business
evolves.
Ken Reid, Marketing Director at Rostrvm Solutions, said: “We are
pleased to have been nominated for these awards as we work hard to
develop products which give businesses cost-effective software that
improves and extends their current systems’ functionality and
capacity.
“The Rostrvm Solutions team has been in research and development for
over 20 years. We listen carefully to our customers’ needs, to
deliver software that carries out complex tasks but gives confidence
and flexibility through ease-of-use. Our customers tell us that our
products and services have improved their operational efficiency and
productivity and enabled them to provide better customer service.”
The rostrvm
Outbound contact management and dialler application is highly
sophisticated yet user friendly and supports preview, progressive
and predictive dialling modes, together with email and SMS contact.
It includes list and campaign management tools and is fully Ofcom
and Information Commissioner compliant.
rostrvm
Callguide is a powerful call scripting and process management
application for the agent’s desktop. It supports complex call flows
and integration/inter-working with existing IT and business systems.
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