Rostrvm Solutions

Inbound contact

• Automatic call distribution (ACD)
• Intelligent contact routing
• Interactive voice response (IVR)
• Reduce abandoned calls
• Web callback

Outbound contact

• Predictive dialler
• Outbound SMS & Email

Desktop optimisation

• Call centre scripting
• Back office optimisation

Managing performance

• Management Information
• Call Recording
• Blending

Recent news

This page provides access to recent press articles from Rostrvm Solutions. Earlier releases are available by clicking here. Up-to-the-minute news and opinion is available from our blog.

Click the headlines below to read the full articles.

• Putting intelligence into dialler campaigns. More>>>
• We are sponsoring the London & South East Contact Centre Awards dinner. More>>>
• Blending helps public sector contact centres improve & save. More>>>
• 2012 – time to ring the changes. More>>>
• 25 years solid experience powers software developer Rostrvm Solutions. More>>>
• Knowledge is power and happy customers - Rostrvm partners KPS. More>>>
• IISAS and Rostrvm Solutions - Delivering intelligent contact solutions. More>>>
• Rostrvm at the Midlands Contact Centre Forum. More>>>
• Rostrvm supports contact centre excellence. More>>>
• Kevin Hine joins Rostrvm Solutions. More>>>
• Perform better with rostrvm training. More>>>
• Rostrvm Solutions’ customer - Telefocus - finalists at Contact Centre Innovations Awards. More>>>
• Discover flexible software. More>>>
• Time saved is money earned. More>>>
• Brookson and Rostrvm enhance the sales experience. More>>>
• Homeworking saves costs for council. More>>>
• Contact centre excellence – imagine it, achieve it. More>>>
• Rostrvm Solutions sponsors ‘Best Contact Centre Improvement Strategy'. More>>>
• Achieving more; spending less. More>>>