OutBound – Multimedia contact – SMS and email

OutBound – Multimedia contact – SMS and email 2016-02-08T12:33:41+00:00

rostrvm outbound contact management isn’t just about phone calls;  the ability to blend automated SMS text messages and email contact with your predictive dialler telephone campaigns creating multimedia interactivity

  • SMS text message and email blending is deployed as an integral component of your campaign workflow driven by call or business outcomes
  • Designed to support flexible workflows, SMS and email can be sent at the beginning of your contact campaign, as a step in a sequence of contacts or at the end of the workflow.
  • Capture the moment – you can even send an SMS during a telephone conversation with the customer to help you to close the loop