Rostrvm Solutions Ltd and IISAS Ltd have announced a new partnership combining IISAS’ specialist technical services with the rostrvm suite of applications. Together they deliver end-to-end customer contact solutions that make call centres, contact centres and back office operations work efficiently and effectively.
“As a completely independent solution provider we partner with the very best manufacturers in the industry, so our customers can be sure of getting the very best solutions available on the market” commented Glen Foxon, Director of Strategy at IISAS. “We researched the available technologies and selected rostrvm to provide the ‘glue’ that brings multiple call handling components together to deliver comprehensive, consistent contact management”.
Simon Wellings, Rostrvm Solutions Managing Director added “IISAS services perfectly complement Rostrvm Solutions’ technology independence. IISAS recognise that contact centres are not just about technology – their experience in the unique dynamics of every contact centre adds significant value to our combined product and service.”