Financial Services Benchmarking Report
Thank you for your interest in our Financial Services Benchmarking Report.
The report summarises the findings of recent research commissioned by Rostrvm Solutions to investigate whether call centres are integrated with online channels, and if so, how effective the service is.
A total of 100 online Financial Services providers were researched and the report highlights some interesting findings. Given the current economic climate and the increasing propensity for consumers to research market offerings online, it is surprising to learn that just 14% of financial services organisations selling online had a Call Me Back service.
However, effective use of Call Me Back or Live Chat buttons can increase the number of customers you talk to, without a huge investment. To find out how the simple addition of a Call Me Back button on your website can positively impact your sales, and insight into how technology can be integrated into your online offering, please complete the short form below, to get immediate access to the report.
Thank you again for your interest in Rostrvm Solutions - feel free to browse our site for case studies and information on how we have helped call centres across all industries to be more efficient and customer centric.
If you would like someone to call you to discuss your contact handling requirements in more detail call us on 0800 6122 192. Or why not let us call you? Simply click on the Call me button at the top of this page.
We look forward to speaking with you soon.
The Rostrvm Solutions team