Equity Insurance Partnerships Case Study

Equity Insurance Partnerships Case Study

Equity Insurance Partnerships, one of the UK’s leading providers of insurance solutions to affinity partners, has seen an increase in productivity since installing rostrvm Outbound predictive dialler and rostrvm CallGuide in its dedicated outbound contact centre.

rostrvm CallGuide on the desktop provides full scripting tools and process management functions, to support agents through different types of calls. The rostrvm outbound dialler integrates effectively with other business systems and efficient performance management tools allow all levels of granularity – every detail of the business – to be seen.

The case study is available here.

2017-01-04T05:52:06+00:00