Call us on 0800 6122 192 or email: enquiries@rostrvm.com

  • Rostrvm Solutions Limited –Contact us

  • How to get in touch with us

    It’s easy to get in touch with us – our contact details are given below. If you are visiting us then you will also find directions on this page.

     

    General enquiries

    We try to make it is easy for you to get in touch; call us on 0800 6122 192 or click here to access our contact form or contact us directly by email via enquiries@rostrvm.com.


     

    Rostrvm Solutions Limited – Contact SupportContact support

    Our UK- based support call centre can be contacted by telephone  on 08432 163502

    For non-urgent matters, you may also contact the rostrvm support service by email. Our support email address is support@rostrvm.com

    Important note: We aim to deliver a prompt response to emails but if you require immediate service please phone.


     

    Rostrvm Solutions Limited – Our Office AddressOur office address

    Rostrvm Solutions Limited
    Dukes Court
    Duke Street
    Woking
    Surrey GU21 5RT
    United Kingdom

    Switchboard: 08432 163500

    Fax: 08432 163501


      

    Rostrvm Solutions Limited – Visit UsVisit us

    An interactive map, provided by Google Maps, showing our offices, the closest public car park and railway connections is available by clicking here (opens in a new window).

     

    Rostrvm Solutions Limited – View our videos

     

    Rostrvm Solutions Limited – Contact Us

     

    Rostrvm Solutions Limited – Chat with us

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      • “rostrvm has given us the opportunity to talk to more people and therefore convert a higher ratio of insurance quotes.”

        Autonet Insurance

      • “It is crucial that the technology infrastructure that we operate reflects the same ability to move quickly to take advantage of any opportunities. The rostrvm product is ideally suited for that environment.”

        Asia Risk Technologies

      • “Working with rostrvm has been very straightforward. They have taken the time to understand what we need and delivered exactly what we need.”

        Nottinghamshire County Council

      • One of our customers used rostrvm DeskTop on a mixture of legacy applications and has reduced the time and hassle required to handle a data entry and processing task from 12 minutes to 45 seconds!

      • “If you have a new idea, Rostrvm will make it work. Their applications open up so many new avenues for us and ensure we stay ahead of the game…..

        One-Sure Insurance

      • “We are pleased with the way the project is going and look forward to a long-term relationship with rostrvm”

        Aquira

      • “The callback facility means that our customers perceive that they are getting a high quality service whilst giving us the control to handle the call volumes.”

        London Borough of Wandsworth

      • “rostrvm has given us the opportunity to talk to more people and therefore convert a higher ratio of insurance quotes”

        Autonet Insurance

      • You and the team at Rostrvm helped me solve a problem caused by a third party within 2 hours and without mentioning that it wasn’t your API changed.  Your help was much appreciated.

        Support user

      • "For team leaders the management information is useful in one to one reviews. It allows us to easily show how Officers are performing as individuals and in comparison with the team."

        London Borough of Wandsworth

      • “The dialler solution ensures productivity and structure for our agents, whilst it provides the business with reporting in order to lever performance and maximise our campaign strategy.”

        First Choice Holidays

      • “The Customer Service Centre isn’t just about handling large volumes of calls efficiently; it’s about taking ownership and dealing with customers’ problems effectively”

        Nottinghamshire County Council

      • “rostrvm really does do exactly what it says on the box and its capabilities are there when we are ready to use them.”

        Fidessa group plc

      • “We are delighted with the increase in productivity overall, and the improvement in customer satisfaction levels and staff motivation.”

        Canterbury City Council

      • “We called on a number of technology suppliers to see what they could offer and chose Rostrvm because they could provide everything we needed at a very competitive and cost-effective price.”

        Fidessa group PLC

      • “rostrvm CallGuide technology allows us to capture information from people who are phoning us, emailing us, dropping in to see us, faxing us or sending an SMS.”

        London Borough of Wandsworth

      • “We would recommend rostrvm to another call centre and we have other companies come to our site to see it in action - it’s a great piece of kit which suits our needs”

        EDF Energy

      • “The rostrvm system offers flexibility with the way we handle customers calls with the automation of specific transactions, intelligent routing, means we can do more without having to spend more!”

        West Bromwich Building Society

      • “It’s a cliché, but if you don’t measure it, you can’t manage it…….. .”