How to get in touch with us

It’s easy to get in touch with us – our contact details are given below. If you are visiting us then you will also find directions  and information about call charges on this page.

General enquiries

We try to make it is easy for you to get in touch; call us free on 0800 6122 192 or click here to access our contact form or contact us directly by email via

Our UK- based support call centre can be contacted by telephone on 08432 163502*

For non-urgent matters, you may also contact the rostrvm support service by email. Our support email address is

Important note: We aim to deliver a prompt response to emails but if you require immediate service please phone.

Rostrvm Solutions Limited
Dukes Court
Duke Street
Surrey GU21 5RT
United Kingdom

Switchboard: 08432 163500*

Fax: 08432 163501*

An interactive map, provided by Google Maps, showing our offices, the closest public car park and railway connections is available by clicking here (opens in a new window).

Calls to our telephone numbers beginning 08432 cost 7p per minute, plus your phone company’s access charge.