Back Office

Putting task management back on the agenda

Is your organisation meeting customer expectations? Are there disparate technologies and processes in your organisation making it difficult to consistently measure tasks life cycles’? Is the lack of management information limiting opportunities to enhance performance?

2013-01-11T12:55:24+00:00

Call Centre & Customer Service Summit

Once again Rostrvm Solutions will be attending the Call Centre & Customer Service Summit to be held on the 4th and  5th April @ Whittlebury Hall in the heart of rural Northamptonshire.  We will be working with customers and prospects to illustrate the operational benefits of the rostrvm cti, call handling, predictive dialler, management information, scripting  and back

2011-04-01T08:14:19+00:00

Back Office – Today’s hot topic

How often have you called an organisation that promised to complete a task, which was never fulfilled? It is a scenario that occurs daily and increasing numbers of organisations are finding that such incidents ultimately cost them money. As businesses seek to minimise costs, the back office has emerged as the buzzword for 2011 as

2017-01-04T05:52:10+00:00