Call centre case studies
Rostrvm Solutions' customers cover a diverse range of industries and applications. From this page you have access to a number of call centre case studies from a range of our customers.
Asia Risk Technologies (ART)
is a specialist outsource services provider for the financial services sector. ART provides a number of call-centre-based services using Rostrvm Solutions' pay-for-use, SIP-based call centre software.Autonet Insurance Group
one of the country's largest independently owned insurance brokers, implemented a rostrvm outbound dialler and within six weeks the productive time has increased 10-fold.EDF Energy
is one of the largest energy companies in the UK, generating around seven per cent of the UK's electricity, and employing nearly 13,000 people. Over a quarter of the UK population depends on EDF Energy for their electricity.EDF Energy's involvement with Rostrvm Solutions goes back to the 1990s when rostrvm was first implemented at Seeboard energy (which has since merged with EDF Energy). Enjoying a working relationship for over 12 years, EDF Energy is one of many long-standing rostrvm customers. The rostrvm product suite is used in three different divisions at EDF Energy.
Ever Ready Mortar
Ever Ready Mortar delivers a unique service supplying ready to use mortar to the building trade. It has expanded rapidly with corporate headquarters in Sunderland and depots in Tyne & Wear, Manchester and Sheffield, and one more soon to open in Birmingham.The rostrvm blended call centre solution supports its outbound sales and inbound customer service operation, enabling the company to meet its ambitious growth plans.