Insurance Dialogue Limited
Insure4Retirement.co.uk, a trading name of Insurance Dialogue Limited (IDL), is an independent intermediary specialising in insurance for people aged 50 and over.
To support continued business expansion IDL has deployed SIP based VoIP call centre systems.
rostrvm OutBound predictive dialler and campaign management system
rostrvm CallGuide Contact Point Management
rostrvm CallDirectorACD inbound contact management and contact blending
"rostrvm lets us mix and match traditional telephony
with Voice over IP. Constraints have been removed; we can expand and
contract the operation and call centre agents can be anywhere."
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