Asia Risk Technologies


Asia Risk Technologies (ART) is a specialist outsource services provider for the financial services sector with operations in Singapore, Hong Kong and Japan. As one component of a comprehensive Business Process Outsourcing (BPO) offering ART provides a number of call-centre-based services using Rostrvm Solutions' pay-for-use, SIP-based call centre software.

ART targeted Japan to develop the call centre offering and expand the business with value add services to customers including
Direct Marketing / Telemarketing Sales Support
Campaign Management
Full Cycle Policy Administration
First Loss Response
Claims Processing
Data Collection / Segmentation
"rostrvm's pay-for-use commercial model gives us the flexibility of matching costs to revenue with the security and control provided by having the equipment installed on our premises."

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