Call centre MI anywhere – a quick roundup

Call centre MI anywhere – a quick roundup

We’ve been running ocassional  articles describing the wide range of devices you can use to access rostrvm Contact Centre management information, While we wait for Father Christmas to bring us some new toys to try we thought we would share quick roundup of the devices we’ve used

rostrvm  conforms to standards. This means that any device with a ‘standard’ browser  and network access to the rostrvm database can use standard product to deliver MIS. So as well as the usual PCs and browsers  – Explorer, Firefox, Safari and Chrome we’ve delivered call centre MIS to mobile phones and tablets (including iPhone and iPad), browser-enabled ‘smart’ TVs and the Raspberry Pi.

Management information has grown in importance during 2012 and we anticipate the wider delivery of timely, insightful management information becoming one of the key business drivers in 2013.

2017-01-04T05:52:03+00:00