Blended contact centre case study available

Blended contact centre case study available

Brookson, a leading provider of accountancy, tax advice and support services to freelance contractors and self-employed professionals, is utilising advanced contact centre technology to communicate with potential customers.

It combines contractor accountant, Brookson’s interactive web site, electronic marketing and the telephone with automated outbound calling and inbound call handling from Rostrvm Solutions in its contact centre in Warrington.

Click here to read the case study in full.

 

2017-01-04T05:52:08+00:00