AutoAgent - Interactive Voice Response

rostrvm AutoAgent is our software based Interactive Voice Response (IVR) system. AutoAgent delivers in-queue call treatment, voice processing and automated services. AutoAgent uses SIP-based Voice over IP (VoIP) to deliver

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AutoAgent is one element of rostrvm inbound call handling. (PDF file)

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CallDirector ACD's platform-independent design complements and harmonises traditional TDM PBXs and ACDs as well as the latest Voice over IP (VoIP) infrastructures.
“We called on a number of technology suppliers to see what they could offer and chose Rostrvm because they could provide everything we needed at a very competitive and cost-effective price.”

Fidessa group PLC