Asia Risk Technologies (ART) is a specialist outsource services provider for the financial services sector with operations in Singapore, Hong Kong and Japan. As one component of a comprehensive Business Process Outsourcing (BPO) offering ART provides a number of call-centre-based services using Rostrvm Solutions’ pay-for-use, SIP-based call centre software.
ART targeted Japan to develop the call centre offering and expand the business with value add services to customers including
- Direct marketing / telemarketing sales support.
- Campaign management.
- Full cycle policy administration.
- First loss response.
- Claims processing.
- Data collection / segmentation.