Call us on 0800 6122 192 or email: enquiries@rostrvm.com

Project coordinator

We’re looking for someone to join our project implementation team as a Project Coordinator who can work with Project Managers and Sales Consultants to coordinate and implement project phases.

You’ll work closely with our services teams to translate documented customer requirements into configured software implementations. You will plan, design and conduct tests of customer implementations, correcting errors and re-testing to achieve an error-free result.

Our ideal candidate has a background in the hands-on delivery of software applications with good general knowledge of IT and telephony infrastructure. You will have a methodical approach to delivering solutions with attention to detail. You have strong process and software implementation experience. A working knowledge of the call centre or customer service sector would be an advantage although not mandatory.

Experience & Skills

You should have experience of the following technologies:

  • Oracle MySQL or Microsoft SQL Server;
  • Windows Server operating systems;
  • VB scripting and HTML;
  • experience of working with an ISO9000 quality system.

Is this role for you?

You have a positive outlook and a can-do attitude even when the going gets tough. If this is you then we want to hear from you.

Have a good look around our web site and find out what we’re about. If you like what you see then send your CV and a brief introductory email stating what position you are interested in to jobs@rostrvm.com and we’ll be in touch.

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    • “If you have a new idea, Rostrvm will make it work. Their applications open up so many new avenues for us and ensure we stay ahead of the game…..

      One-Sure Insurance

    • “rostrvm has given us the opportunity to talk to more people and therefore convert a higher ratio of insurance quotes”

      Autonet Insurance

    • “We are pleased with the way the project is going and look forward to a long-term relationship with rostrvm”

      Aquira

    • “It is crucial that the technology infrastructure that we operate reflects the same ability to move quickly to take advantage of any opportunities. The rostrvm product is ideally suited for that environment.”

      Asia Risk Technologies

    • “Working with rostrvm has been very straightforward. They have taken the time to understand what we need and delivered exactly what we need.”

      Nottinghamshire County Council

    • “We would recommend rostrvm to another call centre and we have other companies come to our site to see it in action - it’s a great piece of kit which suits our needs”

      EDF Energy

    • “rostrvm has given us the opportunity to talk to more people and therefore convert a higher ratio of insurance quotes.”

      Autonet Insurance

    • “The callback facility means that our customers perceive that they are getting a high quality service whilst giving us the control to handle the call volumes.”

      London Borough of Wandsworth

    • “We are delighted with the increase in productivity overall, and the improvement in customer satisfaction levels and staff motivation.”

      Canterbury City Council

    • "For team leaders the management information is useful in one to one reviews. It allows us to easily show how Officers are performing as individuals and in comparison with the team."

      London Borough of Wandsworth

    • “The rostrvm system offers flexibility with the way we handle customers calls with the automation of specific transactions, intelligent routing, means we can do more without having to spend more!”

      West Bromwich Building Society

    • “It’s a cliché, but if you don’t measure it, you can’t manage it…….. .”

    • “The dialler solution ensures productivity and structure for our agents, whilst it provides the business with reporting in order to lever performance and maximise our campaign strategy.”

      First Choice Holidays

    • “We called on a number of technology suppliers to see what they could offer and chose Rostrvm because they could provide everything we needed at a very competitive and cost-effective price.”

      Fidessa group PLC

    • “rostrvm really does do exactly what it says on the box and its capabilities are there when we are ready to use them.”

      Fidessa group plc

    • “The Customer Service Centre isn’t just about handling large volumes of calls efficiently; it’s about taking ownership and dealing with customers’ problems effectively”

      Nottinghamshire County Council

    • “rostrvm CallGuide technology allows us to capture information from people who are phoning us, emailing us, dropping in to see us, faxing us or sending an SMS.”

      London Borough of Wandsworth

    • One of our customers used rostrvm DeskTop on a mixture of legacy applications and has reduced the time and hassle required to handle a data entry and processing task from 12 minutes to 45 seconds!