Rostrvm Solutions welcomes Ofcom dialler policy
Woking (UK), March 2006 - Rostrvm Solutions Limited welcomes Ofcom's "Statement of policy on the persistent misuse of an electronic communications network or service" published on 1st March.
"We welcome the fact that call centres now have a set of comprehensive operational guidelines," commented Simon Wellings, Managing Director, Rostrvm Solutions. "We also recognise the role we need to play in the education and training of users towards compliant behaviour and have already provided educational material and seminar events for our users".
Rostrvm Solutions confirms that its predictive dialler product, rostrvm OutBound, conforms to the new regulations. In combination with the full inbound call-handling suite, rostrvm provides comprehensive support for the policies on handling calls received as a result from informational messages and CLI presentation.
Wellings continued "It is vital that the whole UK call centre industry supports the new policy and we offer assistance to any call centre needing help to conform".